Frequently Asked Questions
How long until my order ships?
Your orders are carefully packaged and shipped within 2-4 business days. For custom designs this may take a bit longer, and we will let you know when you order.
Can I order a custom design?
Yes! Send us the design you have in mind via WhatsApp or email, and let's create the most special piece together.
How should I care for the products?
We recommend hand-washing with lukewarm water and a mild detergent, then laying flat to dry without wringing.
Can I return or exchange an item?
If an item arrives damaged or defective, you can request a return/exchange within 14 days of delivery by contacting us. Custom orders are excluded from this policy.
Do you offer discounts for bulk / corporate orders?
Contact us directly for bulk orders and we will prepare a special offer for you.